All our mixed day tours require a minimum of 4 people to run. We will advise guests 48 hours prior should we need to cancel a tour.
Fully Flexible Tickets
If you need to cancel your tour for any reason please contact us as soon as possible.
Our cancellation and refund policy is as follows:
If you cancel your booking;
Please read our full terms and conditions here.
Refunds are usually processed the same day as your request, however most banks can take 3-5 business days.
You can purchase a gift card for a set amount that can be used towards any of our tours. Please note these are valid across all tours provided by Creative Tours, and also Sunshine Coast Craft Beer Tours.
Gift Cards are not specific to any one tour
Gift Cards can be used on any tour subject to availability
Gift Cards are non-refundable and not redeemable for cash
Gift Cards and Gift Vouchers are valid for 3 years from date of purchase
This will depend on your pick up location, where you want to go and how many hours you want to book. Best to contact us directly for a quote on 0438823377 or email@example.com
A deposit of $300 is required to confirm any private booking
Full payment is required 14 days before your tour
Payment may be made with a credit card or bank deposit.
No refund is payable if a passenger is not at the departure point at the nominated departure time to participate in the tour. Guests should ensure that they know exactly where the departure point is and should arrive there at least 10 minutes early.
Our tours operate rain, hail or shine – or as long as it is safe to do so. If we think one of our experiences may not be safe to run then we will advise you in advance of any cancellation.
Yes, for any private group booking. Our Day Tours have several central and convenient locations where you can mee the bus for the tour. Check each specific tour for the pick-up locations.
We ask that you provide us notice at time of booking so we can make every effort to accommodate your request. However, we are unable to offer a guarantee on behalf of the various venues we visit but we will inform you in advance if a specific dietary request is not available.